Privacy Policy
Your privacy matters to us. This policy explains how Amaluna Resorts collects, uses, and protects your personal data.
Last Updated: 2026-05-05
Sections
Information We Collect
We collect information that you provide directly to us, including:
- Personal Information: Name, email address, phone number, date of birth, nationality, and passport/ID details when making a reservation.
- Payment Information: Credit card numbers, billing address, and transaction details processed securely through our payment partners.
- Booking Details: Room preferences, check-in/check-out dates, special requests, dietary requirements, and travel purpose.
- Account Information: Username, password (encrypted), loyalty program details, and communication preferences.
- Communication Data: Emails, enquiry form submissions, chat messages, and feedback provided to our team.
We also automatically collect certain information when you visit our website, including your IP address, browser type, device information, pages visited, and referring URLs through cookies and similar technologies.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact:
Data Protection Officer
Amaluna Resorts
276, Pamunugama Road, Kepungoda, 11370, Negombo, Sri Lanka
Email: privacy@amalunaresorts.com
Phone: +94 77 055 7257